Resources

Welcome to the B.L.O.G - Behind the Wheel: Learn, Own, Get Going

At Faultless Cars NZ, we believe that being informed is just as important as being insured. That's why we've created Behind the Wheel, to help you learn the essentials (like fair wear and tear, rental charges, and what to do after a crash), own your journey with clear guidance and real-life tips, and Get Going again with confidence - no stress, no confusion.

Scroll down for downloadable guides, helpful articles, and everything you need to feel back in control after being involved in an accident that wasn't your fault.

Resources

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Explore other categories in this blog or check back later.

Guides

Fair Wear & Tear Guide

Our guide explains what's considered fair wear and tear at Faultless Cars NZ - so you know what's normal for a not-at fault car rental in NZ, and what might lead to charges.

Rental Charges Explained

This guide offers a simple Faultless Cars NZ Rental Agreement breakdown of charges - covering what's included, when charges apply, and what charges to expect when you're not at fault.

Faultless Accident Guide

Our accident guide for rental vehicles explains exactly what to do if you're involved in a crash while driving a Faultless Cars NZ vehicle - from safety steps to what we handle next.

Vehicle Incident Report

Whether you've had an at-fault or no-fault car crash in a Faultless vehicle, this quick form helps us understand what happened and take action fast. It's the first step in getting things sorted.