#NZRoads

Welcome to the B.L.O.G - Behind the Wheel: Learn, Own, Get Going

At Faultless Cars NZ, we believe that being informed is just as important as being insured. That's why we've created Behind the Wheel, to help you learn the essentials (like fair wear and tear, rental charges, and what to do after a crash), own your journey with clear guidance and real-life tips, and Get Going again with confidence - no stress, no confusion.

Scroll down for downloadable guides, helpful articles, and everything you need to feel back in control after being involved in an accident that wasn't your fault.

Image of a Faultless Cars NZ replacement vehicle in Waikato, with rural NZ scenery in the background - part of the company's not-at-fault car loan service.

Streamlining Claims Process: Free Loan Cars for Not-At-Fault Drivers in Waikato, Bay of Plenty & Auckland

Had a crash that wasn't your fault? Faultless Cars NZ streamlines the insurance process and delivers free, like-for-like (or similar) loan cars to eligible drivers in Waikato, Bay of Plenty and Auckland. We handle the insurer side so you don't have too.

Faultless Cars

Apr 92 min read

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Nissan Qashqai replacement vehicle provided by Faultless Cars NZ, pictured with scenic New Zealand landscape in the background.

Maximising Entitlements: Not-At-Fault Car Replacement Service in NZ

Involved in a not-at-fault car accident in NZ? Faultless Cars NZ provides free like-for-like replacement vehicles when you're not at fault and the insurer accepts liability. We handle the claims process, so you can get back on the road fast - stress-free and cost-free.

Faultless Cars

Apr 92 min read

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Guides

Fair Wear & Tear Guide

Our guide explains what's considered fair wear and tear at Faultless Cars NZ - so you know what's normal for a not-at fault car rental in NZ, and what might lead to charges.

Rental Charges Explained

This guide offers a simple Faultless Cars NZ Rental Agreement breakdown of charges - covering what's included, when charges apply, and what charges to expect when you're not at fault.

Faultless Accident Guide

Our accident guide for rental vehicles explains exactly what to do if you're involved in a crash while driving a Faultless Cars NZ vehicle - from safety steps to what we handle next.

Vehicle Incident Report

Whether you've had an at-fault or no-fault car crash in a Faultless vehicle, this quick form helps us understand what happened and take action fast. It's the first step in getting things sorted.